Terms & Conditions - Privacy Policy

Effective Date: 01/01/2025.

1. Acceptance of Terms

By accessing and using the Wildfire Protection Group website ("Site") and our services ("Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using our Site and Services.

2. Services Provided

The Wildfire Protection Group specializes in wildfire protection services, including but not limited to:

Risk assessments
Installation of fire prevention systems
Ongoing monitoring and maintenance

Specific services and their scope will be outlined in separate agreements or contracts with our clients.

3. Eligibility

You must be at least 18 years old to use our Site and Services. By accessing our Site and Services, you affirm that you meet this age requirement.

4. Account Registration

To access certain features of our Services, you may need to create an account. You agree to:

Provide accurate and up-to-date information during registration.
Maintain the confidentiality of your account credentials.
Notify us immediately of any unauthorized use of your account.

5. Use of the Site and Services

You agree to use our Site and Services only for lawful purposes and in accordance with these Terms. You are prohibited from:

Uploading or transmitting harmful code or content.
Interfering with the operation of our Site or Services.
Attempting unauthorized access to our systems or data.

6. Limitation of Liability

While we strive to provide reliable Services, Wildfire Protection Group does not guarantee that our Site or Services will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all warranties, express or implied, and will not be liable for any damages arising from your use of our Site or Services.

7. Indemnification

You agree to indemnify and hold Wildfire Protection Group, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of our Site or Services or your violation of these Terms.

8. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site and Services, you consent to the practices described in our Privacy Policy.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Site. Your continued use of our Site and Services after such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Texas or California whomever Wildfire Protection Group selects, without regard to its conflict of law principles.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Wildfire Protection Group
www.wildfireprotectiongroup.com

cc@wildfireprotectiongroup.com

Welcome to Wildfire Protection (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Wildfire Protection (the “App”) and related services.

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide when you register, authenticate, or otherwise interact with the App, including:

Account credentials: email address, password.
Contact details: name, phone number (if provided).
Profile information: any other details you choose to add to your profile.

1.2 Usage Data

We automatically collect certain usage information when you use the App, including:

Device information: model, operating system version, unique device identifiers.
App usage metrics: features used, session length, errors or crashes.

1.3 Location & Map Data

With your permission, we collect:

Approximate location to show nearby wildfire risk.
Map data (via Mapbox) to display live fire maps.

1.4 Camera & Sprinkler Control Data

If you choose to view real‑time camera feeds or activate sprinklers remotely, we process:

Video streams (view‐only; we do not record or store your video).
Control commands sent to your sprinkler system.

1.5 Analytics & Crash Reporting

We use third‑party services (e.g. Firebase Analytics, Google Crashlytics) to analyze usage patterns, measure performance, and improve the App.

2. How We Use Your Information

We use collected information to:

Provide, operate, maintain, and improve the App.
Authenticate your account and secure access.
Display live fire maps and camera feeds.
Enable remote sprinkler activation.
Send important notifications (e.g. wildfire alerts).
Monitor and analyze trends, usage, and performance.
Respond to your comments, questions, and support requests.

3. Sharing & Disclosure

We do not sell your personal information. We may share your data with:

Service providers who perform services on our behalf (e.g. cloud hosting, analytics, push notifications).
Legal authorities when required by law or to protect our rights.
Business transfers in connection with a merger, sale, or acquisition of assets.

All third parties are contractually bound to protect your data in accordance with this policy.

4. Your Choices

Account information: You can update or delete your account at any time via the App.
Location access: You may enable or disable location permissions in your device settings.
Notifications: You may opt out of push notifications in the App or device settings.
Analytics: You can opt out of Firebase Analytics (Google’s instructions here).

5. Data Retention

We retain your personal information only as long as necessary to provide the App and fulfill purposes described in this policy, unless a longer retention period is required by law.

6. Security

We implement reasonable technical and organizational measures to protect your data. However, no security system is impenetrable, and we cannot guarantee absolute security.

7. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us to have it deleted.

8. International Transfers

Your information may be transferred to—and processed in—countries other than your own. We take appropriate safeguards to protect your data in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy at any time. We will post the revised date at the top, and, where required by law, notify you of significant changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Wildfire Protection Group, Inc.
Email: cc@wildfireprotectiongroup.com
Address: 30215 lone peak dr, katy texas 77494

Thank you for trusting Wildfire Protection to help keep your home and business safe.